JimmyAI · Job Intake Hub
Job Intake Hub: stop losing service requests
A missed call is a missed job, and a job written on a scrap of paper is almost as risky. Job Intake Hub, at intake.jimmyai.ca, is service request software for trades, built to capture customer details and service requests in one simple place, so a busy team can see every job, follow up, and keep customers informed.
The app’s own homepage puts it plainly: never miss a job again, with customer details and service requests captured with a simple form and managed on a job board. That is the whole pitch, and for a trades business, it is a pitch that matters every day.
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What it does
Job Intake Hub turns a scattered intake process, phone calls, texts, emails, and notes, into a single, clear workflow. A customer submits a service request through a simple form, the team sees it on a job board, and the job can be tracked from first request to completion.
A simple form customers will actually complete
Long, complicated forms lose customers. A simple service request form, with the customer details and the job details a trades team actually needs, is more likely to be completed, and more likely to be accurate. That accuracy saves a return call and a wasted trip.
A job board the whole team can see
When every request lives on one job board, no one has to ask, “Did anyone take that call?” The team can see what is new, what is in progress, and what still needs a follow-up, without digging through inboxes or group chats.
Customer details, kept together
Keeping customer details with the service request means the person who takes the job has the context they need: who called, what they need, and how to reach them. That context is what turns a quick intake into a professional first impression.
Why intake is where jobs are won or lost
Most trades businesses do good work once they are on site. The risk is before that, in the gap between a customer reaching out and a team member picking up the job. A request that sits in a voicemail, a text thread, or a notebook is a job at risk, and a customer who waits too long will call someone else.
A clear intake hub closes that gap. It gives customers an easy way to ask for help, and it gives the team an easy way to see, assign, and follow up on every request. That reliability is also a reputation builder: customers who are answered promptly and kept informed are more likely to book again and to recommend you.
How a team uses it, day to day
Share the service request form with customers, check the job board at the start of the day, and work through new requests in order. As jobs progress, update the board so everyone knows the status, and follow up with customers who are waiting. That daily habit, simple as it sounds, is what stops jobs from falling through.
For a small team, the hub can be the whole system. For a larger team, it can be the front door, capturing requests cleanly before they move into scheduling, dispatch, or invoicing. Either way, the intake step becomes consistent, not chaotic.
Who it is for
It is for trades teams, including plumbing, HVAC, electrical, and other service businesses, who take service requests by phone, text, or email and want a single place to capture and manage them. It is also useful for any service business that is tired of losing track of requests. If you would like to talk about a JimmyAI app for your business, you can reach JimmyAI through its contact page.
Frequently asked questions
What is Job Intake Hub?
Job Intake Hub is service request software for trades, at intake.jimmyai.ca, that captures customer details and service requests with a simple form and manages them on a job board.
Who is it for?
Trades teams and service businesses that take customer service requests and want a single, clear place to capture, track, and follow up on every job.
How do customers submit a request?
Through a simple service request form that captures customer details and the service they need, so the team has what it needs to follow up.
What is the job board for?
The job board lets a team see every service request in one place, track its status, and make sure no job is missed or forgotten.
Can it help a team that already uses phones and texts?
Yes. It gives those requests a single home, instead of leaving them scattered across calls, texts, emails, and notes.
How do I get started?
Visit intake.jimmyai.ca and follow the app’s own sign-up steps to start capturing service requests.
Start with your next request
The next time a customer calls or messages, run the request through the hub instead of a scrap of paper. If that one job is easier to track, the hub has already earned its place.
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